FAQ'S

WHAT TYPE OF ONLINE STORE IS BARJEES?

Barjees is an online marketplace where high quality products are sold which every family would require but are generally not available nearby. When you place an order, your products are packed by the seller and shipped directly from each chosen seller to your preferred address. We do not stock the products which ensures that you get the freshest products in the shortest possible time.

HOW LONG DOES IT TAKE FOR MY ORDER TO GET DELIVERED?

We aim to have your order delivered in 3-9 woking days. However the duration may vary depending on your location, the location of the seller and when you place the order (we do not deliver on Friday and Public Holidays).

IF ORDERED FROM MULTIPLE SELLERS, HOW WILL I RECEIVE THE PRODUCT?

Each product you order is manufactured at different locations so you will receive the products from respective locations. We do not aggregate the product in one place and then send it to you.

THE ADDRESS IN THE ORDER IS INCORRECT, HOW DO I CORRECT IT?

Please get in touch with us before the order is dispatched. Drop in a mail to contact@barjees.com on the same day as you receive the order confirmation mail. We will not be able to change the address once the order is dispatched. Please ensure that you provide us proper billing address, shipment address and contact details on the login page for prompt service. HOW IS THE PRODUCT PACKAGED? The product is packed appropriately as per the requirement to ensure that there is no damage to the product during transit.

HOW IS THE DELIVERY MADE?

We have networked with best of logistics partners to pick up the products from source and deliver it to you.

HOW IS THE SHIPPING CHARGED?

It varies based on your order, your location and the location of the supplier. Generally for bigger orders from same seller, shipment charge turn out to be less.

IS CASH ON DELIVERY AVAILABLE ON THE SITE?

Currently, we don’t service orders which are on cash on delivery basis.

DO YOU DELIVER THE PRODUCTS IN MY AREA?

Please check your pincode on the website whether we service in that area.

HOW TO ORDER BULK QUANTITY?

If you would like to order large quantities of any product, please contact us on contact@barjees.com and we will provide you with the best possible rates.

ARE THE PRODUCTS CERTIFIED?

All the manufactures who supply you the products have all the required licences & certificates especially for the consumable items.

WHERE DO WE COMPLAIN FOR THE DAMAGED PRODUCT OR QUALITY OF THE PRODUCT?

By and large you will not have any complaints regarding quality products. For other products damaged during transit, please e-mail us the pictures on contact@barjees.com within 24 hrs of the delivery so that we can take the matter up with the seller or the logistics partners for necessary action.